At a glance: Alii is subject to the Australian Privacy Act and the New Zealand Privacy Act.
This Privacy Policy applies to Alii Technology Group Pty Ltd. We will use the terms Alii, us or we throughout this document to refer to ourselves.
This Privacy Policy explains how we process personal information through your use of Alii products or services such as websites and hosted products and services, or in relation to job applicants and business contacts. Please also refer to any contractual agreement between yourself or your company and Alii.
Alii is currently subject to the Australian Privacy Act and the New Zealand Privacy Act. Occasionally, we may sell our services to customers in other regions, at which point we will be bound to other local data protection regulations.
At a glance: We collect personal information to provide our services and operate the business.
We collect, store, and process personal information provided by users of our products and services, who may be the data subjects themselves or data subjects of a third-party (e.g. a customer). This personal information typically encompasses the categories outlined below.
For staff employed by a customer, we collect data including names, job titles and contact information. We may also collect bank details depending on which product modules have been purchased.
For other members of our customer community, such as debtors, creditors, and contractors, we collect names, email addresses, postal addresses, telephone numbers and bank details.
In the case of individuals applying for employment with us, we collect and process personal information typically comprising names, telephone numbers, email addresses, postal addresses, nationality, educational qualifications, dates of birth, employment histories, and any additional information included in a curriculum vitae, application, or disclosed during the recruitment process (e.g., remuneration details). Employees and prospective employees are also required to provide reference details, financial information (e.g., bank account details and tax identifiers), and sensitive data such as criminal record status, workers’ compensation information. We may also collect race or ethnicity information as required by regulation, and health-related information for the purposes of workplace adjustments or sickness tracking. We may also collect photographs and video recordings for promotional material and meeting recordings.
For current or prospective business partners, we collect and utilise personal information including names, contact details, bank and payment information, as well as photographs and video recordings in the case of meetings being recorded.
Alii collects personal information under various circumstances, including when an individual:
At a glance: We process your personal information for various reasons, but most often for providing our services or employment.
Alii will process your personal information for a variety of purposes. Typically, these purposes include:
Note that we also process personal information for analytics and product improvement purposes. Where we do so, we will ensure that the absolute minimum amount of data will be used to fulfil the purpose. For example, a typical use case might be to understand how often certain product features are used alongside trends or behaviour patterns that help us improve the user experience.
We will only use the sensitive information we collect from our staff to help with employment processes such as recruitment, ongoing employment, sickness management, legal workplace census, disciplinary proceedings, or making reasonable adjustments in the workplace.
If we have collected your personal information because you are a representative of one of our current or prospective partners or customers, we may send you marketing emails. You can opt-out at any time by following the unsubscribe link contained in the relevant communication, or by contacting our Privacy Officer at privacy@myalii.cloud.
At a glance: We may share your information with our service partners who help us deliver our products and services.
The Alii product is hosted within Australia. However, some personal information may be transferred outside of the country where a third-party service provider is based overseas. When this happens, we will take steps to ensure that the third-party service provider acts only under our instructions, and that the relevant data protection regulation can be enforced. The circumstances where this is necessary are limited, and our first preference is always to host data in-country.
Alii uses cloud services such as to store and process personal information. We also use cloud providers to protect our products and services. For example, we utilise a partner to operate our 24/7 Security Operations Centre (SOC) and Captcha services to prevent and detect malicious activities.
Alii will not disclose personal information to third parties for marketing purposes without the relevant individual’s consent.
Under no circumstances will Alii sell your personal information.
As we continue to develop our business, we may acquire companies or be acquired. If this happens, we may use and disclose personal information to support any such transactions, including disclosing personal information with other transaction parties, where appropriate and lawful to do so.
At a glance: We make use of cookies and other tracking technologies to collect and store your information.
When you visit an Alii website or use a product or service hosted by Alii, the following information will normally be collected about you:
If you later decide to utlilise Alii products and services, the above information will be matched with your registered information to enable a more personalised profile. This information is only available to a limited number of Alii staff.
We use HubSpot Analytics to help us understand how visitors interact with our website and to improve the user experience. HubSpot collects information such as your IP address, geographic location, browser type, referral source, pages visited, and time spent on our site. This information is used to generate reports about website usage and to optimise our content and marketing efforts.
For more details about how HubSpot collects and processes personal data, please refer to HubSpot’s Privacy Policy and HubSpot’s Cookie Policy.
You can manage your cookie preferences, including opting out of tracking cookies, through your browser settings or by adjusting your preferences using the cookie banner on our site.
We may also make use of web beacons—small, transparent image files embedded in marketing or notification emails—to understand whether emails have been opened or links clicked. This helps us measure and improve the effectiveness of our communications. You can block web beacons by disabling automatic image downloads in your email client.
Our employees are trained in how to keep your information safe and secure. We employ physical, electronic, and other security measures to safeguard the confidentiality, integrity, and availability of the personal information we hold and utilise.
At Alii, we are dedicated to retaining personal information only for the duration required under law. Once the data is no longer needed for its intended purpose or legal retention period, we take appropriate measures to securely delete or anonymise it.
When engaging with us, you may choose not to reveal your identity (anonymity; or remaining anonymous) or opt to use a fictitious name (a pseudonym). We are pleased to assist you in either case, unless it becomes impractical to do so without knowing your true identity. Additionally, we are obliged to establish your identity if required by law or a court order.
Alii takes appropriate measures to ensure that the personal information it holds is accurate, complete, and current. You have the right to request corrections to your information, which we will gladly carry out at no expense to you.
You are also entitled to request access to the personal information Alii holds about you. We will strive to provide you with a suitable method of access, typically via secure email or registered post. In certain regions, such as Australia, we reserve the right to charge reasonable fees for supplying the requested information.
In some instances, we may be unable to grant access to the personal information we hold. This could occur, for example, if providing access would compromise the privacy of others or if the information might cause significant harm or distress. Should access be denied, we will provide you with written reasons for the refusal.
To request access or corrections, please contact us using the contact details listed under 'Contact Us' below.
Our offices are in Australia. If you would like to talk to us about compliance or your rights under any other jurisdiction, please get in contact with privacy@myalii.cloud.
Alii has a Privacy Officer who oversees company activities to ensure that personal information is handled lawfully and in line with contractual obligations. You can contact the Privacy Officer using the details below.
To raise a privacy complaint, please send a written description of the matter to our Privacy Officer at privacy@myalii.cloud. We will review the details of your complaint and will provide a response within 30 days.
If you have spoken to us but would still like to take the matter further, then you have the right to make a complaint to the relevant supervisory authority, as per the below:
We will make changes to this Privacy Policy periodically as needed. Any updated versions of this notice will be posted on our website.
This notice was last updated on 19 May 2025
